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Job OverviewContent Job Purpose: DHL Global Forwarding – Bahrain is looking for a skilled and experienced Business Development Manager to lead business development in accordance with corporate/country business strategy and local business environment to deliver maximum profit and optimize business assets and human resources. Main Accountabilities: 1. Customer: Corporate Customers – New & Existing • Identify and develop potential, sustainable customer relationships. • Develop and maintain strong existing corporate customer relations and loyalty. • Respond to corporate customer RFI, RFQ (Request for Information, Request for Quote) and Tenders. • Respond to corporate customer needs/enquiries/complaints. • Lead in engagements and strategic corporate customer interfaces. Managing Director, Country • Provide corporate customers specific advice/information to Managing Director to facilitate business performance review & evaluation & budgeting. • Support Managing Director to devise, fine tune and implement overall sales and marketing strategy and directives. 2. Stakeholder Other Country Functions • Co-ordinate with different departments to deliver quality service to corporate customers. • Maintain good communication and working relationship with others functions. • Is responsible for optimum sales activity for corporate accounts. • Is responsible for the best possible exploitation of the market, taking into account the marketing strategies of the sectors of activity and of the corporate accounts. • Establishes guidelines with respect to corporate accounts sales, tendering procedures, routing order, follow-up, dealing with complaints. • Set targets for the corporate accounts dept, taking into account the agreements with the sectors of activity and with higher levels, and regularly checks whether they are being achieved. • Implement a uniform control of sales by using standard procedures, including forms. • Ensures an optimum flow of information between the corporate account dept and the sectors of activity. • Responsible for the engagement, promotion, transfer, training and dismissal of employees in the corporate dept. • Informs superiors and relevant functional units continuously and in good time of important occurrences with in his area of responsibility. • Any other jobs as and when assigned. 3. Process Strategic Business Development • Lead corporate customer meetings/sales visits (potential and existing) and present company capabilities. • Identify and develop sales leads. • Drive market profiling and corporate customer/competitor research & analysis activities to understand and identify market opportunities and challenges. • Ensure effective pricing strategies are developed to sustain profitable growth. Corporate Customers Business Performance & Results • Responsible for achieving Corporate Customer business targets and KPIs. • Develop sales motivation initiatives to keep high sales performance towards the annual business target.. • Defines, monitors and enforces sales targets to the sales units. • Select and assigns key positions to reach targets. • Responsible for costs and cost structure and drives improvement measurements and actions. • Evaluate Corporate Customers organization performances based on budgets, benchmarks and KPI’s. Championing Quality & Improvement • Responsible for constant improvement and optimization of department resources. • Defines and implements Corporate Customers Department ISO standards in line with corporate instructions. Corporate Customer Sales Operations Management • Ensure the development and maintenance of the corporate customer database and its use for identification and segmented targeting of corporate customers and prospects for DDAO. • Share product knowledge and to provide internal support to subordinates Proposes IT needs. 4. People - Management Functional Experience: • Deep knowledge on DGF products (AFR/OFR) • Good communication and presentation skills, ideally selling experience in competitive markets • PC literate, excellent organizational, communication incl. telephone and writing skills Geographical Experience: • Knowledge of the industry, working areas and stakeholders Education / Qualification / Certification Requirements: • Marketing Bachelors Degree or any relative business degree Language Requirements: English – Excellent Arabic – is a Plus Functional Competencies: • Ability to work under pressure • Strong problem-solving mentality • Extensive knowledge of OFR /AFR Import Operations • Good administration skills • Results driven and attention
- Offered Salary$79,894 P.A
- Career LevelManager
- Experience3 Years
- QualificationBachelor Degree