Application deadline date has been passed for this Job.
Job OverviewContent For this technical consulting opportunity, we are seeking Atlassian experts who have experience writing code, possess excellent consulting skills, can consistently delight our customers, and can help us grow a world class Atlassian consulting practice. Strong verbal and written English is a key requirement of this role, so please provide an English resume when applying. As a Senior Technical Consultant you will: • Design, develop, and implement high quality solutions for the Atlassian toolset, including architectural system design • Facilitate customer discussions to discover key business and technical requirements, and develop implementation plans based on the identified requirements • Provide experienced guidance, feedback, and recommendations to customers based on established best practices • Support the roll-out, adoption, and scaling of provided solutions for customers • Handle customer engagements as a project manager, responsible for scheduling, coordination, communication and enhancing the customer relationship • Advise on internal tools and processes as a senior member of the technical team • Promote yourself as a subject matter expert and valued member of the Atlassian community • Assist with proposal development and statement of work definitions • Engage with potential customers on sales calls as a technical resource, advising on product solutions • Mentor the technical consulting team and onboard new team members. Help ensure the entire team uses best practices Essential skills and experience: • Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines • At least 3 - 5 years as an Atlassian consultant or systems administrator, combined with a solid background in service design and delivery with some business analysis experience • A successful history in customer engagement and demonstrated exceptional consulting and influencing skills (including at C-level) • Proven track record in implementing Atlassian solutions including installations, upgrades, migrations, workshops, integrations, and training • Excellent analytical skills with the ability to take a holistic view across a range of domains • Demonstrated expertise in undertaking analysis, evaluation and translation of customer requirements and feeding into solutions • Excellent communication skills, including workshop facilitation, written and verbal communication • Experience with Agile development methodologies Essential technical knowledge: • Strong knowledge of Atlassian products (e.g. Jira, Confluence, Bitbucket, Bamboo) both in terms of application-side and server-side configuration • Experience coding in Java or Python and have written code for personal or professional projects • Knowledge of scripting languages (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.) • Skilled with Unix / Linux command line • Experience with SQL • An understanding of web application architecture • Familiarity with ITIL and ITSM principles ServiceRocket offers full benefits and a slew of additional perks (like 4 weeks of paid holidays). As the newest member of our consulting practice, you’ll enjoy working in an awesome environment with a bright, fun group of experienced folks who love what they are doing to help fast growing Internet companies to succeed. If you are excited by this, we’d love to hear from you. Come grow with us.
- Offered Salary$127,721 P.A
- Career LevelExecutive
- Experience5 Years
- QualificationBachelor Degree